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Important BPO Question Answers

Important BPO Interview experience shared by a FH user

Important BPO Interview experience shared by a FH user

I am NOUFAL looking for the call center jobs in Bangalore.
please send me answers for the following questions.

If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company?
ANS: In two parts:
1. If you are a fresher: Since I’m fresher this is my first company that I will be joining, hence I will be very glad to enhance my skills and learn more about the company ethics.
2. If you are experienced: I have been folded into carrying out a stereotype job which involved not much real time thinking and utilizing my skills, hence I will appreciate If given a chance to enhance my skills and made to learn new technologies, and adapt my self to new challenges.

Being a graduate why you are looking for a call center job?
Ans: Being a Graduate I can work more professional and understand the requirements of the job. It is my passionate to work in a Call center.

You don’t have any experience in call center field? why should i hire u?
Every one at one stage in their life have no (0) experience, if they were not given the chance they would not have been in places where they are now, I expect my self to get a chance to prove my talent, skills, and ability to learn and adapt the changes.

Why did u join in call center:
I wanted to work in a call center, that is why I’m here.

Tell something about BPO
Ans: Business process outsourcing (BPO) is a form of outsourcing that involves the contracting of the operations and responsibilities of a specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments of its supply chain.[1]. In the contemporary context, it is primarily used to refer to the outsourcing of services.

Which colour do u like?
Mention the color you like and why.

Why did you want to join the call center?
Business Process Outsourcing in a industry which not only pays in terms of Financial benefit of course gives me an opportunity to be a part of a team which is of course Global Business, My Efforts have  always been to be a part of a Global business environment, that’s  the reason I wish to join in a call center.

what is the difference of domestic and international call centre?
A Domestic Call Center Involves Offering Support to Local i.e within a country.

Why do you want to join a call centre being a computer science graduate?
Ans: Though I’m a CS Graduate, I prefer working at a Call center, where I get to meet a team of Global Business and learn many things which can even enhance my career.

Tell me about your favorite colour?
Mention the color you like and why.

What would u do, if u become a prime minister of ur country for six months
As every one say, Remove poverty, bring employment make police free from politics, remove cast based politics and a lot more…

As am a fresher i don’t know how to attend a interview ,give me some tips?
You have be very clear about what you want as a fresher there can be many ppl guiding you to start off your career which might result into miss-guidance. Hence it is important to set goals and achieve them slowly. Be Confident learn the subject you are willing to work for, Attend the interview with confident be honest do not hide anything, lying causes you to become less confident hence do not lie.

Can u stay awake in the night?
Yes, if the job demands.

Do u know how to speak English with American accent?
Answer it honestly if yes or no.

Do u have the patience to listen to others’ problems?
I’m a good listener. (Answer yes if you r).

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