Important BPO Question Answers

Hai,
I am NOUFAL looking for the call centre jobs in bangalore.
please send me answers for the following questions.

If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company?
ANS: In two parts:
1. If you are a fresher: Since I’m fresher this is my first company that I will be joing, hence I will be very glad to enhance my skills and learn more about the company ethics.
2. If you are experienced: I have been folded into carrying out a stereotype job which involved not much real time thinking and utisling my skilss, hence I will appreciate If given a chance to enhance my skills and made to learn new technologies, and adapt my self to new challanges.

Being a graduate why you are looking for a call center job?
Ans: Being a Graduate I can work more professionaly and understand the requirements of the job. It is my pattionate to work in a Call center.

You don’t have any experience in call center field? why should i hire u?
Every one at one stage in their life have no (0) experience, if they were not given the chance they would not have been in places where they are now, I expect my self to get a chance to prove my talent, skills, and ability to learn and adapt the changes.

Why did u join in call center:
I wanted to work in a call center, that is why I’m here.

Tell something about BPO
Ans: Business process outsourcing (BPO) is a form of outsourcing that involves the contracting of the operations and responsibilities of a specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments of its supply chain.[1]. In the contemporary context, it is primarily used to refer to the outsourcing of services.

Which colour do u like?
Mention the color you like and why.

Why did you want to join the call center?
Business Process Outsoucing in a indusrty which not only pays in terms of Finacial benifit of course gives me an oppurtunity to be a part of a team which is of course Global Business, My Efforts have  always been to be a part of a Global business environment, thats  the reason I wish to join in a call centre.

what is the difference of domestic and international call centre?
A Domestic Call Center Involves Offering Support to Local i.e within a country.

Why do you want to join a call centre being a computer science graduate?
Ans: Though I’m a CS Graduate, I prefer working at a Callcenter, where I get to meet a team of Global Business and learn many things which can even enhance my career.

Tell me about your favorite colour?
Mention the color you like and why.

What would u do, if u become a prime minister of ur country for six months
As every one say, Remove povery, bring employement make police free from polictics, remove cast based politics and a lot more…

As am a fresher i don’t know how to attend a interview ,give me some tips?
You have be very clear about what you want as a fresher there can be many ppl guiding you to start off your career which might result into miss-guidance. Hence it is important to set goals and achevie them slowly. Be Confident learn the subject you are willing to work for, Attend the interview with confident be honest do not hide anything, lying causes you to become less confident hence do not lie.

Can u stay awake in the night?
Yes, if the job demands.

Do u know how to speak English with American accent?
Answer it honestly if yes or no.

Do u have the patience to listen to others’ problems?
I’m a good listener. (Answer yes if you r).

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128 Comments

  1. parag says:

    hi sir iam parag i searching job bpo coll canter my English is wary wick plz help me interweave qu&ans video i tiche

  2. vikas parde says:

    i have english communication problem..

  3. manoj says:

    If improve to ur english read english newspaper,watch news or and try to write essay in ur own word and any time try to Speak english.

  4. hi
    i am shivam kumar i’m a B.com pursuing but english communication is not good. so i want to improve my english language. plz help me.

  5. Amol says:

    hi
    i am having opening for Domestic & International BPO in Mumbai & Navi Mumbai
    Contact Detais=9768032619

  6. vishnupriya says:

    hai i’m vishnupriya, i’m a B.com graduate and now i’m doing mcom.but english communication is not good. so iwant to improve my english language. pls help me.

  7. I am really grateful for the Person and Professor/HR who released/raise these above questions, because till now i participated more than 10 interviews in and around Chennai within these 15 days (From Oct 15th to 31st) but am not selected because to failed to answer the above question which has been asked by the interviewer….. but now am perfect and ready to face the interview in BPO’s…. Specially i would like to say Thanking to My Almighty Lord and God Jesus Christ, cos He made lead me each and evry day when i was back from interview with failure, with great confidence and comfort through his Words…..

  8. Iam Rupa,I have three year experience in bpo .but my English is not good so I want to improve the English plz help me………..could give reference of any good institution to improve my english…

  9. mANISH says:

    hai i’m B.com graduate.but english communication very poor how to improve my communication skill? pls help me

  10. Dinesh Saini says:

    Hi All,

    I am working in a Leading BPO and i have almost 3 yrs BPO .Experience. as per your Queries.i found one thing that all of you have Communication problem so guys i would like to advise that start watching English news channel,listen English songs and read English news Papers.these things help you a lot to improve your communication.

    and your second problem is the question which can be asked n the Interview .so i will advise you that before an interview collect all the information about the Company…don’t talk about your need .talk about their requirement what kind of skill they req. accordingly their req. you can present yourself infront of them.

    Hope these few & small things will help you…….
    for any other queries you feel free you can contact me.

  11. krincy says:

    hi tiz is krincy i completed my B-tech in Electrical and Electronics stream can u send questions based my stream

  12. J J Ankita says:

    hi tiz is ankita i have completed my bsc in microbiology n im looking for bpo job
    n im very scard as i have never attended any interviews so plz help me n i want to knw wat type of question they will ask me plz help

  13. Rohit Sharma says:

    hai i’m degree graduate.i hesitate in speaking english communication & can’t speak fluent english how to improve my communication skill? pls help me

  14. goutam says:

    plz send call center job tips

  15. Hi

    I AM SATYA. I HAVE TWO YEAR EXPERIENCE IN BPO .BUT MY ENGLISH IS NOT GOOD SO I WANT TO IMPROVE THE ENGLISH . PLZ HELP ME……………………..THANKS

  16. manjunath N says:

    hai i’m degree graduate.but english communication very poor how to improve my communication skill? pls help me

  17. Deepak kumar says:

    Hai
    I am Deepak kumar i am looking for bpo job. My communication skills and sh sha problam. How can i improve this problams. Pls give me some tips immediately.
    Thanks

  18. Deepak kumar says:

    Hai
    I am Deepak kumar i am looking for bpo job. I want to know this question answer
    Q- why do you leave your last job? Or previous job.

  19. actualy i have some communication problem so i need some tips to improve it………

  20. karthik says:

    hai i’m degree graduate.but english communication very poor how to improve my communication skill?

  21. srinivas says:

    i completed my 3 year in BE,EC course.i am discontinuing due to financial crisis.casn i joln to BPO.what will be the salary? i am a fresher

  22. sher bahadur says:

    i have experience some month . now i want to applay for team leader so tell me some question & answer related bpo sector?

  23. Good morning.As i am to freshers ,in this regard,but have some high aim in bulding more about Wipro BPO companies.I would like to know what target is filled by the freshers in BPO Sector.

  24. sangamesh says:

    Hi
    I am sangam as i am a fresher i don’t know how to attend a interview,
    i get exited when i enter the interview room or in front of interviewer …
    please give me some tips, and i am looking for call center/BPO/Data entry jobs,and i have communication problem in some words how to improve it.

  25. R.LOKESHBABU says:

    as i am a fresher i don’t know how to attend a interview,please give me some tips

  26. kavitha says:

    hi i m a fresher.pls suggest me how to improve my technical skills and how to take part in g.d without fear

  27. sir,actully i m BCA fresher and i dont know how to attend a interview so send me some Q & A related interview.

  28. Shabna Siraj says:

    Hello tiz is Shabna, i know i can speak gud english but the momemt i step into the interview room i get deprived of words. i really dont know what im trying to convey could u sort out ma problem????

  29. Dinesh Saini says:

    Hi Guys,
    i am dinesh , and i am working with Genpact in an international Process. i am working with this company since 2008.
    i just wanna advise all the freshers that whereever you go for an interview pls do your home work about the company .before the interview. try to know the company.what kin of services they are providing.i have alots of good question which was asked me during my interview. so if anyone wanna my help let me know.or you can mail me @ [email protected]

  30. amit says:

    I want a set of BPO question-answer .

  31. Sulata sahu says:

    tell me more about BPO

  32. suraj says:

    bcoz i’m fit for this postion . i’m hardworker flexible handle to change , adaptable can work any time anywhere \ long hours

  33. MOHAMMED says:

    as i am a fresher i don’t know how to attend a interview,
    i get exited when i enter the interview room or in front of interviewer …
    please give me some tips

  34. digvijay raghav says:

    I am fresher.if interviewer will ask which department would you like to join.

  35. HITESH says:

    i want more interview questions and answers to upgrade my skills
    can u send me these type of questions

  36. Rehan khan says:

    I HAVE COMMUNICATION PROBLEM IN SOME WORDS SO HOW TO IMPROVE IT

  37. venkat says:

    as i am a fresher i don’t know how to attend a interview,please give me some tips

  38. Gaurav says:

    yeh ofcourse the article which is posted on this web page related to interview’s questions is really nice to know to all those who are just running as a freasher and willing to work with nice companies.really i had a good time in reading this questionair…..thanks.

  39. Vikas kumar says:

    I want to improve my MTI Please suggest.

  40. jaykrushna says:

    as i am a fresher i don’t know how to attend a interview,please give me some tips

  41. Deepak kumar says:

    I am a fresher plz give me some tips or question which may be ask in interview

  42. Deepak kumar says:

    I want to know the answer of these question

  43. afaque says:

    as i am a fresher i don’t know how to attend a interview,please give me some tips

  44. rasik says:

    i need more q&a .it is very useful

  45. rasik says:

    i need more then q&a .very useful

  46. kc sharma says:

    i want to improve my standred of english ple tell me what should i do ,,,,,,,,,,,,,,,, i so sad about my engilsh,,,,,,,,,,,,,,,.

  47. nagraj says:

    the above things which definitely faces by fresher and Analyzed well

    thank u
    Nagraj

  48. somanath kumar says:

    I want to more information about BPO non voice interview quetions.

  49. Hi praveen shetti:

    Here are some advises for you. Dont get fear while you attend the interview. To make frank is that The HR doesn’t have any talent in BPO. He will be rich in communication. While attending BPO interview you should not get scared since you may have to speak to different kind of people. Before going to interviewer room just make a deep breath and make a thinking in your mind that Hr doesn’t knew anything. Speak to him frankly. Plepare some questions before you go for interview. The HR will test your communication skills and your attitude in speaking with with him. So concentrate on that.

  50. Sonali Shetty says:

    If you feel scared infront of the interviewer. Give yourself an excercise and do it daily. The exercise is that you should start throwing questions at yourself infront of the mirror. do look at yourself when u r doing that. Stress on the words you think you get stuck. Keep doing this exercise for at least 10 days. You will feel confident …

  51. ashwani mishra says:

    I m B.com fresher looking for a BPO job. so send me some Q & A Related interview.

  52. jaydev says:

    sir, actually i am a fresher idon”t know how to attend a interview and please tell me what is the purpose of electrical engg students in bpo call center.And also give some quoestions about electrical subject for BPO interview. Thanks.

  53. sudhansu says:

    thanks to the freshershome team for such fantastic solution to freshers…………

  54. jagadish says:

    thanks for giving a direction to freshers about hows of ainterview preparation.

  55. abhishek says:

    hie friendsss…..i too feel scared of representing me infront of interviewer….pls send me some tips i should follow…..

  56. aneel says:

    this site rocks

  57. Harish chawla says:

    Hello friends , I am Graduate and want to join a job which is growing and improve my skills and want to leave my habit of being quiet everytime or pretends to be know all.
    Inspite of it i think to leave this habit and to improve my self to join BPO , but after facing interview i found i need to improve myself but how can i improve me and how can i face interview without fear of english . please suggest me to improve how to face interview.

  58. vineet kumar dheer says:

    i want get a some tips about interview

  59. sumathi padmanaban says:

    I am a late fresher of 2007 batch. I am good in communication skill. But iam not good in any software language. With these qualification can i able to clear the BPO interview. and also please tell me what are the essential qualification to be improve for BPO job.

  60. JENNIFER ANTHONY says:

    as i am a fresher i don’t know how to attend a interview,please give me some tips and is easy to get a job by going through consultants

  61. syed afzal says:

    i improme myself

  62. shruthi says:

    pls give some tips about how to face the interviewer…..?

  63. vijay dubey says:

    very gd information..thanks 4 posting such wonder info…..

  64. vinay says:

    hi could u give some tips to improve my accent .
    can i get more information abt tech support.

    could give refernce of any good institution to improve my english with US /UK accent

  65. sarika says:

    very nice u r!!!!!!!!!!!!!

  66. Ruchi says:

    hi as i m fresher.when i face the interview , i rejacted bit of my grammetically mistake.what should i do.plz ans me

  67. rathan says:

    Dear sir ,

    I want BPO full intervew detail what type questions

    asking please le me reply

    thanks
    rathan

  68. SUJEET says:

    Tell something about BPO
    Which colour do u like?
    Why did you want to join the call center?
    what is the difference of domestic and international call centre?
    why do you want to join a call centre being a computer science graduate?
    Tell me about your favorite colour?
    What would u do, if u become a prime minister of ur country for six months
    As am a fresher i don’t know how to attend a interview ,give me some tips?
    Can u stay awake in the night?
    Do u know how to speak English with American accent?
    Do u have the patience to listen to others’ problems?

  69. SUJEET says:

    as i am a fresher i don’t know how to attend a interview,please give me some tips

  70. Tell me something about BPO

  71. Rajesh says:

    I want to know about which types are questions put up in BPO.
    Please give me a questions and answers…….

  72. jagadish.d says:

    hi need more interveiw questions and answer of bpo…..

  73. Ahmed Pasha says:

    hi ll u plz help me 2 get a job in BPO, I need all tips related to BPO.. plz plz plz..

  74. kuhu says:

    tell me something about the vioce call test???????????

  75. saranya says:

    i need more questios with answer

  76. kamal says:

    I worked for a Domestic bpo for 4-5 months.But I was still unhappy with my proces. I won 100% quality award over there.I had to leave that job due to querel with a Tl. now i m looking for a good job in reputed bpo. i m a graduate in B.Sc Electronics. I had faced too many interviews but still not getting satisfactory job. what should i do. if some1 has interview Qs list then plz mail me up on

  77. chandran says:

    hi friends…what should i do to get rid of my interview fear…till that time i am very confident but the moment i see the interviewer i feel scared in speaking…but i am very good in speaking and posses a good accent of fluency…plz suggest me how to approach….

  78. dipali says:

    give me ans of inroduce u r self in format like my self dipali m from bhosari

  79. dipali says:

    resp sir/madam
    i want answer of tell me more about u r self or introduce u r self que.ans is like my name id dipali…….i live in pune like that plz…….

  80. ESWARAN R says:

    I need available jobs

  81. perwez says:

    hiii i m freshers please aap mughe batao ki kaisa question pucha jaye ga

  82. perwez says:

    hiiiiiiiiiiiiiiiii

  83. perwez says:

    hiiiiiiiiiiii i m freshers

  84. pradip karale says:

    please give me tips of bpo

  85. hemanth says:

    i need to improve my accent so give me some tips bassed on it……………..

    what should i do to get rid of my interview fear…till that time i am very confident but the moment i see the interviewer i feel scared in speaking…but i am very good in speaking and posses a good accent of fluency…plz suggest me how to approach….

    i need more question

    as i am a fresher i don’t know how to attend a interview,please give me some tips

  86. hemanth says:

    i need to improve my accent so give me some tips bassed on it……………..
    what should i do to get rid of my interview fear…till that time i am very confident but the moment i see the interviewer i feel scared in speaking…but i am very good in speaking and posses a good accent of fluency…plz suggest me how to approach….
    i need more question
    as i am a fresher i don’t know how to attend a interview,please give me some tips

  87. Sultana Afsari Khanum says:

    i am a fresher to BPO field, and i dont know anything regarding interviews or the above said field, please help me providing the best solutions to the regarding said above.

  88. Deepak says:

    Hai am Deepak kumar I am fresher, i don’t know how to attend a interview please give me tips of diffult interview question.
    thanks

  89. SUSMITA ROUT says:

    Hi,
    I want to join a BPO,but idon’t know where i should apply,plz give me some tops

  90. Shriram says:

    As Iam A Fresher For Bpo. So I Want Answer For This Questions.Kindly Help Me Out.
    1. what kind of topic we can choose and talk in the group discusion
    2.y r u looking in to bpo
    3.whats ur strenth and weekness
    4.why i want to hire
    5.what is voice and nonvoice
    so pls do tne need for me. iam going interview for tomorow (sutherland bpo)pls help me.

  91. Pls send sysadmin a d m i n question & A n s

  92. chandeshwar sahu says:

    i am chandeshwar sahu i want to do job in international call center.i want to attend a interview,so please give me some tips.how will i success.
    thank you

  93. Jitenrda Parida says:

    I am a fresh it student plz help me on my interview

  94. sumithra says:

    i am not able to face the interwiew i get nervous if i face it if i do any mistake i feel very bad it keeps on disturbing me hence i can not concentrate in any thing

  95. hardev kataria says:

    hi, i want to go in marketing sector plz suggest me or tell me some questions about marketing sector.
    i am a mba student.
    thanks.

  96. AJAZ KASAR says:

    can u pleaz provide me answers of all questions which r asked in the call center,bcoz u have posted only questions

  97. JAGADESH says:

    hi friends…what should i do to get rid of my interview fear…till that time i am very confident but the moment i see the interviewer i feel scared in speaking…but i am very good in speaking and posses a good accent of fluency…plz suggest me how to approach

  98. kingu says:

    its really fascinating. after tryin these aspects only i can say this is useful or not

  99. your tips&tacks are very useful to me Jayasankar J.S. says:

    Your points are very very useful to me and its updated me for my career and it delete my fearness and build cofident.

  100. saloni says:

    hi i’m a fresher.persuing graduation and wanna do job in call center so plz help me for give an interview….

  101. tharinidevi says:

    i feel that some questions are a bit messy. but very much based on knowledge skill. i have a fear for interviews .tell me some ways or tips to overcome it friend.

  102. shiva bhaskar says:

    How can i get rid of the fear that i’m facing during the interview. pls guide me..

  103. reyaj says:

    hi friends…what should i do to get rid of my interview fear…till that time i am very confident but the moment i see the interviewer i feel scared in speaking…but i am very good in speaking and posses a good accent of fluency…plz suggest me how to approach….

  104. Vikram Sharma says:

    Give me some useful tips for Interview, I am total Fresher, and i don’t have good english……………

  105. Vikram Sharma says:

    Hi,
    I am going for Airtel For Backend, They probably want employee for make Presentation and V-lookup which type of Questions they ask plese send me..

  106. NARAYAN HALDER says:

    I HAVE COMPLETED MY GRADUATION IN 2005.I NEED SOME IMPORTANT QUESTIONS AND ANSWER ABOUT BACK OFFICE JOB.AND ALSO SOME TIPS TO QUALIFY FOR THE INTERVIEW.I AM A FRESHER CANDIDATE.

  107. Guru says:

    I get confuse if the HR ask me to speak any topic, we have to speak about BPO, communication, previous job experience ????

  108. vinyl brock says:

    as i am a fresher i don’t know how to attend a interview,please give me some tips

  109. vinyl brock says:

    Tell something about BPO
    Which colour do u like?
    Why did you want to join the call center?
    what is the difference of domestic and international call centre?
    why do you want to join a call centre being a computer science graduate?
    Tell me about your favorite colour?
    What would u do, if u become a prime minister of ur country for six months
    As am a fresher i don’t know how to attend a interview ,give me some tips?
    Can u stay awake in the night?
    Do u know how to speak English with American accent?
    Do u have the patience to listen to others’ problems?

  110. gopi says:

    i need more question

  111. praveen setti says:

    hi friends…what should i do to get rid of my interview fear…till that time i am very confident but the moment i see the interviewer i feel scared in speaking…but i am very good in speaking and posses a good accent of fluency…plz suggest me how to approach….

  112. satish chandra joshi says:

    i need to improve my accent so give me some tips bassed on it……………..

  113. esha sachade says:

    My name is esha sachade i am 22 years old stay in mumbai but i get nrvous at the interview time as in the interview they ask to tell me somthing about yourself and also ask about some topics like child labour, corruption, about mumbai, newspapers, etc please give me some tips about this and what type of dress we have to wear while attend the interview and from where we have have to start speaking i will be thankful.

  114. MURTHY says:

    Hi,

    IT IS VERY USEFUL TO KNOW WHAT R THE QUESTIONS ASKED IN A BPO BECAUSE I’M ALSO TRYING 4 THIS JOB FOR THE LAST ONE YEAR.I WUD LIKE TO KNOW MORE ABOUT THIS SITE

    MURTHY

  115. mahesh says:

    HOW TO INTRODUCE OUR SELF AT THE TOIME OF INTERVIEW IN BPO

  116. san says:

    the queries were answered in a good precise manner.

  117. prashanth says:

    Good Work dude

  118. syed feroz says:

    please send me the related questions and answers about BPO interviews

  119. ruby says:

    very good……… this site s very helpful as everyone says……

  120. SHASHI SHARMA says:

    THIS IS VERY GUD AND HELPFUL 4 THOSE WHO R PREPARING 4 INTERVIEW’S IN BPO OR EVEN IN ANY OTHER COMPANY B’COZ THESE QUEST ARE ALMOST COMMON IN BPO/COMANNY . WUD REQUEST 4 SOME MORE QUEST 4 EXPERIENCED ONE ?

  121. TARIQ HASHMI says:

    HI..AM TARIQ HASHMI I AM looking for the call centre jobs in DEHIL…………….

  122. ninja says:

    bakws answers………one will definitely flunk the interview if he/she goes with these answers

  123. i want to imformation abt bpo voice quuestion also answer plz

  124. kishor kumar hira says:

    pursuing B.A2nd year
    hi looking for job , if u sujjest methan please call me

  125. prasuna says:

    thic site is really fantastic.it will be helpfull to everyone..

  126. Bipin rawat says:

    Dier sir/madam,

    Plz send me all question & answer for BPO Jobs.

  127. Kalidas.c says:

    Hai sir…i want to job .i having computer engineering in final year.please help me.

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