36 Most Basic and Frequently Asked Interview Questions and Answers
The Industry Standard Most basic and common Q&A for a job Interview, here we provide you the list of most Frequently Asked Interview Questions and their answers
Tell me something about yourself
I am srinath chennamadavuni, I am 28 years old, I was born, brought up in karimnagar district which is a part of Andhra Pradesh, I completed my mba with finance in 2005 from kakatiya university, I am a certified professional with a extensive background in business management and finance. Once I finished my mba, I started working for a foundation which was established by my own brother; there my role was taking care of the events and charities conducted by our foundation, our foundation mainly dealt with fund raising events to help poor children and diabetic patients. Bur for our personal reasons we closed our foundation recently, So I was forced to get a new job to survive, And I want a change in my career, So I am searching for a position which is challenging, and allows me to utilize my knowledge and skills, However I am always eager to learn new things, and I want to update my personal and technical skills along with the job, So I thought BPOs are the best choice and would give me a quick start to my life as I have a long gap after my MBA.
Why should we hire you? Or how can u say that you are the right candidate?
I have great knowledge in computers preferably on Microsoft operating systems and office such as word and excel. And I have good practical knowledge in system trouble shooting, hardware and network, system software related problems.
I am a great devotee of Hanuman, and I am very kind at heart and like to serve needy,
I am also volunteering as a representative with the local clubs, charities in karimnagar and I enjoy participating in community and charity events. And I was appreciated many times by those charities and clubs for my successful participation.
I spend my free time with my family and friends.
Playing cricket, carom, making friends, Browsing Internet, Music are my major hobbies, I have got some prizes in cricket and caroms also.
Finally, I am looking forward to have a long term association with your organization.
I am confident that your company will benefit from my knowledge and skills. Thank you.
Why BPO/ (company name)? Why Education Industry?
Nowadays bpo is the most stable and fast growing industry despite the global economic crisis. Great career opportunities await qualified individuals who will join in this industry. Working in a call center will also help me to develop my skills to become globally competitive. and there is a scope of international exposure also, it will give total job satisfaction along with shape to my future. That is why I prefer to work in BPO.
Education industry is an evergreen and recession free industry which is booming rapidly. It is believed that based on the current and future manpower requirements of the various sectors; there is a huge demand-supply gap in the education space. This has attracted me to enter in education and training institutions which are with the aim of building valuable franchises that can be rapidly scaled up.
What are your strengths and weaknesses?
My Strength is I am a Positive Thinker, Always motivated myself in difficulty situations,
My weakness is : As I said I am a positive thinker, I don’t think I have a weakness, But sometimes my frankness becomes my weakness, I am trying to overcome by working on it. Or
I can say my weakness is sometimes I get involved with others problems unknowingly just for trying to help and to make them optimistic like me. But sometimes it gave sour result, then I pray god to excuse me.
Ability to prioritize, planning skills,
well organized, multitasking
assuming responsibilities and duties.
Possessing the capacity to cope with failures and trying to learn from past mistakes.
my hard working nature
Self Motivated and Determined
Success Oriented and Natural Leader
Team Player. Intelligence and Self Confidence
My exposure to new technologies
My dedication to achieve goals in time.
I AM PUNCTUAL
Sensitive person: Taking things to heart and getting too disappointed when things are done in the wrong way.
Too helpful – crossing limits while helping teammates.
My weakness is workaholic; i keep working until the job is completely done.
I want to improve my communication skills currently i am working on my communication skills.
I talk too fast when I am excited about something work related. I have taken steps to slow it down by forcing myself to slow down and think before I speak.
I have said that I can multi task I am a well organized individual with a positive attitude and my weakness was speeches and interviews
Possible strengths to mention: positive attitude, ability to focus on projects, ability to prioritize, organization, leadership skills, ability to work under pressure, professionalism
My weakness is that I talk too fast when I am excited about something work related. I have taken steps to slow it down by forcing myself to slow down and think before I speak.
Possible weaknesses: project closure frustration, I don’t like making mistakes even though I understand that they can be necessary, I don’t like to see bullying in the workplace and I find myself supporting the weak through sympathy… but then follow up by saying, “but thats life isn’t it. I believe its important to understand your weaknesses so that you can overcome them effectively.”
My strengths are 1stly by looking @ my work ul come 2 know m i hard worker n il tell the fact n wt i mean straight away…n my weakness is that i wont lie…
My Strength is Positive Attitude, Always motivated my self in whichever situation i met. Empathy, and smile and confident with all the situations, Flexible with all difficult, making the decision correct decision in correct time, I accept if i am wrong in any session., Listening, willing to learn new things job related things.
I think my strength is im an adaptable person that adjust to other needs , a disciplined and determined in everything that I do.
My weakness is sometimes i get involved with others problem just trying to help. Always pray to God!!!
What are your short term and long term goals?
“My short term goal is to achieve financial independence with a secured job, And my long term goal, May be In five years, With my improved skills and experience, I want to see myself at least as a middle level Manager and have a team reporting to him directly which must be a long jump on my ladder”. And “My goal is to be the best at whatever I do. I want to be a successful career person who can act as a source of inspiration to others to do their best.”
I have some short term and long term career goals in my life. In short term goals, I want to get a challenging and innovative job in the international market according to my idea and my skills, which helps me to learn and to grow professionally. In long term goals, I want to improve my personal and professional skills in the upcoming technologies and to achieve such a position which worth according to my experience and knowledge.
My short term goal is to develop the necessary skills and experience needed in my field.
My long term goal is to climb up the corporate ladder in the organization, to achieve somewhere in the managerial position. To be meeting clients, discussing their goals and how can I help them as a company
Most importantly, I wish to achieve financial independence.
What are your contributions in order to meet the goals of our company?
Mention your contribution to your goals in the company.
Tell me about…..(native place)
Hi to all,
My Native Place is Karimnagar, Its about 200 kms away from Hyderabad and will take 4 to 5 hours journey by bus, Its a 400 years old city and it is heart of Telangana region, District has 57 Mandals which is bounded on the north by Adilabad District, on the northeast by Maharashtra and Chhattisgarh states, on the south by Warangal
District, on the southwest by Medak District, and on the west by Nizamabad District, It has so many historical places and great temples, Karimnagar is located on the banks of Maneru River, which is a tributary of the Godavari Riverv and gives water to whole karimnagar. And we have Ujwala Park, and Deer Park near by that dam and People from different places visit those park and enjoys alot. There we have great temples like Vemulawada, Kaleshwaram, Koti Lingalu, Kongattu, Dharmapuri which are famous in whole south india, Everyday Lacs of devotees vsit these temples. We have a site seeing places like Thriveni Sangamam near by Kaleshwaram Temple where three river will mixes up and becomes one big river, We have another historical place called Elegandal Khila which is 15 kms away from karimnagar town and it is about 1000 years old.
it is emerging as a major educational hub with Shathavahana University, Telangana University, Jawaharlal Nehru Technological University (JNTU), two medical colleges, thirteen engineering colleges, a veterinary science college, a pharmacy college and 6 B.Ed colleges and hundreds of schools and junior colleges. Ramagundam (including Godavarikhani Fertilizer city Town) is a Town, mandal and Municipal Corporation (recently upgraded from municipal council to Municipal Corporation in Jan 2010) in the Karimnagar district. It is the City Of Energy. Ramagundam is situated in the Godavari Valley coalfields and has one of India’s largest thermal power stations, run by NTPC.
Karimnagar was originally called Kareem Nagar, deriving its name from Syed Kareemullah Shah Saheb Quadri. It was one of the regional capitals during the rule of the Nizams.There are many historical monuments are there such as Tower circle, Kaman circle and Elgandal Fort which is 12 km away from karimnagar Town. Several famous people such as P.V. Narasimha Rao, former Prime Minister of India, and Dr. C. Narayana Reddy, Renowned Poet, Vemulawada Bheema Kavi, Paidi Jairaj [Dada saheb phalke award winner] hail from Karimnagar. The town is known for its hospitality and well behaved, hardworking people. Karimnagar is famous for silver filigree work, a very delicate form of metal craft.
Tell me about your college days.
I did my MBA in Shathavahana PG College which is in the entrance of Karimnagar and at the bank of Manair Dam. I wrote ICET and got free seat in that college. I was one of the toppers in my college; I was very regular to my class. I represented my class for 2 years. I also involved in co-curricular activities, charity events, fund raising events, youth festivals, job fairs, educational fairs conducted by sanguine club which is a community of our college students. I was good at sports and cultural activities. After classes I used to play cricket with my classmates at our college ground. I participated in many competitions in district level and state level from our college and won prizes in singing, mimicry, dancing, cricket, chess, carom, I put finger in every aspect. I enjoyed my college days a lot. It was one of the golden parts of my life, Very nice days with lots of dreams, ambitions, and aspirations, all mixed together with a good span of freedom. Lots of fun, silly fights, cracking jokes on girls and professors, and between some seriousness at the time of exams. So, I believe college life was great. I met some of the most brilliant people where I went to school and was really just able to spread my wings and find out what I’m really about. we had a farewell party also at the end of my college days, I feel It was the most happiest cum saddest moment of my college days, I sure do miss college, the GLORY days. I definitely experienced some of my highest highs and lowest lows in college. College taught me life lessons I could never read in a book or learn elsewhere. Thank you for giving me this opportunity to remind my college days.
Can u explain about Child labour/Corruption/Poverty?
Children are the gift of God. They are innocent and calm. Children are the future of the country. Then why this disparity between a child born with silver spoons and a child deprived of basic amenities. Yes, I am talking about child labour that has spread its menacing tentacles in almost every direction today.
The term child labour refers to employment of child. Today we see children of the age group 8-14yrs working in the most unhygienic and pathetic condition. This is the age when the child should be at school and not work in horrible conditions like that of cracker/incense stick manufacturing factories, quarries etc. Every morning you can find at least one child washing dirty tea cups at a bus stop or a child distributing newspaper and milk packets to the residents especially in a colony area. Some children work as tourist guides and most of the times tend to misguide the tourists. Also most of the children are found begging on the streets or selling fake articles on the streets. In a city like Mumbai, on every second lane you’ll find a child polishing shoes of the so called ‘gentlemen’.
Why should a child face all this? Just because he is born to a family below the poverty line!!! Everyday children who belong to very poor families are exploited
Child Labor is one of the major problems in India. There are adverse effects of child Labor.
Child is deprived of a proper childhood
The child gets tortured both mentally and physically.
Also, one major effect of child labor is that the child gets matured mentally too early.
Thanks to child labor, children get entangled in the vicious circle of corruption.
They expertise in pick pocketing, learn to give and take bribes and fool people.
Child labor creates and perpetuates poverty.
We know that children are the future of the country. Child labor teaches a child to be dishonest, corrupted, noxious, deleterious etc. If the children of a country were to grow up with such qualities then what would the future of such a country be? We talk about developing our country. We wish to be called a developed country. How can our country develop when social evils like child labor exist in our country? If India really needs to progress we need to first eliminate such social evils. Just blindly aping the west will not develop the future of the country. Efforts need to be taken to eliminate child labor. It’s obviously not an easy task but it’s not impossible either. Let us all work together to achieve this difficult task.
Poverty: When I was a small girl I always had a doubt about the shape of the Earth. My mother then used to compare the shape of Earth to that of the shape of an egg. Since then I started comparing the Earth to an egg. I think this conception of mine will help us understand the present state of Earth. When you look at an egg from outside it looks smooth, calm and quite. But inside it goes on a struggle for existence. The same is with the world we live in. It looks calm and peaceful from outside but deep inside it is the struggle for existence (what they call the survival of the fittest). Everyone is trying to survive, not live!!! In order to survive we have forgotten our own moral values.
Poverty is the lack of basic amenities needed by a human being to survive in this world. These include proper clothing, shelter, food, water and a clean environment. In India, poverty is widespread. India is estimated to have a third of the world’s poor. One of the main causes of poverty is increase in the cost of living. Also due to unemployment many of the families live below the poverty line. Most of these people spend their lives on the streets while on the other hand the rich sleep on cushioned beds.
On cold bitter wintry nights, When under the blankets we sleep, There on the streets are they, Who spend sleepless nights. No beds, nor pillows, No blankets, No bed sheets, There on the streets they sit, Where the rich but uncivilized spit. For fads and fantasies we spend, But not a penny to them we lend, For a helping hand they ask, And instead we put on a disgusted mask. For Pizzas and burgers we cry, But of hunger those people die, There on the streets alone they lie, Oh those poor people, what a sigh!!!
The effects of poverty are hunger, illiteracy, diseases and in turn death of the people. All of us together need to fight against poverty. Poverty reduction involves economic liberalization, Investments in human capital, in the form of health; education and infrastructure is needed for economic growth. Other ways include aiding in the simplest form, empowering women and setting up good institutions that provide security to property and businesses. Poverty can as such not be completely eliminated but can surely be reduced if we make an attempt to minimize it.
Other threats that pressurize the cracked egg include hatred, decline of community, unemployment, illiteracy, corruption, terrorism etc. In a way all these menaces are inter-linked. If we want to save the cracked egg, we need to take the right measures as soon as possible before it gets too late and the egg breaks.
“Prevention is better than cure”
If we take the appropriate steps now, we can surely save the egg from breaking. So how does the journey to creating a peaceful world begin? Well, the answer to this is very simple. The first step has to be taken by me myself as an individual. “Be the change you want to see in the world”.
It is not easy to define corruption. But in a narrow sense, corruption is mostly concerned with bribe and it takes several forms. Corruption is a global phenomenon and it is omnipresent. Corruption has progressively increased and is now rampant in our society.
Corruption in India is a consequence of the nexus between Bureaucracy, politics and criminals. India is now no longer considered a soft state. It has now become a consideration state where everything can be had for a consideration. Today, the number of ministers with an honest image can be counted on fingers. At one time, bribe was paid for getting wrong things done but now bribe is paid for getting right things done at right time.
Effects of corruption
Indian administration is tainted with scandals. India is among 55 of the 106 countries where corruption is rampant, according to the Corruption Perception Index 2004 Report released by Transparency International India. Corruption in India leads to promotion not prison. It is very difficult to catch big shark. Corruption in India has wings not wheels. As nation grows, the corrupt also grow to invent new methods of cheating the government and public.
Causes of corruption
The causes of corruption are many and complex. Following are some of the causes of corruption.
Emergence of political elite who believe in interest-oriented rather than nation-oriented programmes and policies.
Artificial scarcity created by the people with malevolent intentions wrecks the fabric of the economy.
Corruption is caused as well as increased because of the change in the value system and ethical qualities of men who administer. The old ideals of morality, service and honesty are regarded as an achronistic.
Tolerance of people towards corruption, complete lack of intense public outcry against corruption and the absence of strong public forum to oppose corruption allow corruption to reign over people.
Vast size of population coupled with widespread illiteracy and the poor economic infrastructure lead to endemic corruption in public life.
In a highly inflationary economy, low salaries of government officials compel them to resort to the road of corruption. Graduates from IIMs with no experience draw a far handsome salary than what government secretaries draw.
Complex laws and procedures alienate common people to ask for any help from government.
Election time is a time when corruption is at its peak level. Big industrialist fund politicians to meet high cost of election and ultimately to seek personal favour. Bribery to politicians buys influence, and bribery by politicians buys votes. In order to get elected, politicians bribe poor illiterate people, who are slogging for two times a meal.
Measures to combat corruption
Is it possible to contain corruption in our society? Corruption is a cancer, which every Indian must strive to cure. Many new leaders when come into power declare their determination to eradicate corruption but soon they themselves become corrupt and start amassing huge wealth.
There are many myths about corruption, which have to be exploded if we really want to combat it. Some of these myths are: Corruption is a way of life and nothing can be done about it. Only people from underdeveloped or developing countries are prone to corruption. We will have to guard against all these crude fallacies while planning measures to fight corruption.
Foolproof laws should be made so that there is no room for discretion for politicians and bureaucrats. The role of the politician should be minimized. Application of the evolved policies should be left in the hands of independent commission or authority in each area of public interest. Decision of the commission or authority should be challengeable only in the courts.
Cooperation of the people has to be obtained for successfully containing corruption. People should have a right to recall the elected representatives if they see them becoming indifferent to the electorate.
Funding of elections is at the core of political corruption. Electoral reforms are crucial in this regard. Several reforms like: State funding of election expenses for candidates; strict enforcement of statutory requirements like holding in-party elections, making political parties get their accounts audited regularly and filing income-tax returns; denying persons with criminal records a chance to contest elections, should be brought in.
Responsiveness, accountability and transparency are a must for a clean system. Bureaucracy, the backbone of good governance, should be made more citizen friendly, accountable, ethical and transparent.
More and more courts should be opened for speedy & inexpensive justice so that cases donâ€™t linger in courts for years and justice is delivered on time.
Local bodies, Independent of the government, like Lokpals, Lokadalats, CVCs and Vigilance Commissions should be formed to provide speedy justice with low expenses.
A new Fundamental Right viz. Right to Information should be introduced, which will empower the citizens to ask for the information they want. Barring some confidential information, which concerns national and international security, other information should be made available to general public as and when required. Stringent actions against corrupt officials will certainly have a deterrent impact.
Corruption is an intractable problem. It is like diabetes, can only be controlled, but not totally eliminated. It may not be possible to root out corruption completely at all levels but it is possible to contain it within tolerable limits. Honest and dedicated persons in public life, control over electoral expenses could be the most important prescriptions to combat corruption. Corruption has a corrosive impact on our economy. It worsens our image in international market and leads to loss of overseas opportunities. Corruption is a global problem that all countries of the world have to confront, solutions, however, can only be home grown. We have tolerated corruption for so long. The time has now come to root it out from its roots.
Why do you want to leave your current job/Why Did You Resign From Your Job?
I am working for a good company, But I am looking better opportunity where I will have a platform to perform well/add more value, and to learn more and grow with the company.
I resigned because there were limited opportunities for advancement and I wanted to further my career where I can focus on my career path.
My family is shifting to this place and I’ve been away from my family for a long time and I want to be associated with them since they need me at this time.
I resigned because the position required me to be on-call evenings and weekends and it was difficult to arrange child care on short notice.
My family relocated to this area and my previous employer doesn’t have an office here.
Describe the movie you have seen recently?
GOLCONDA HIGH SCHOOL (Telugu Movie)
In the Movie GHS: Golkonda High School in Hyderabad is an age old school with best history and worst present. Students in the school are poor in Academics and Sports due to lack of efficient faculty. School is managed by a Trust which has already gone bankrupt. One of the key Trust members Kiriti Babu (Subba Raju) along with Vice Principal Madhu Babu (Shafi) make out a plan to build coaching centre (IIT & EAMCET) demolishing the school play ground. The proposal is tabled before Principal Vishwanath (Tanikella Bharani) who dislikes it. As GHS from last 15 years is unable to register a single win in any Sports events, necessity of a play ground is sidelined and Trust decides to give Principal the last chance to win the Inter State School Cricket Championship in order to save their play ground.
Here comes the old student of the same School, Sampath (Sumanth) as a Cricket Coach on the request of Vishwanath. Very soon, Sampath sticks on to the task of reshaping GHS Cricket Team which has enough talent but lacking the direction taking it as a direct challenge with Kiriti Babu and Madhu Babu. Sampath trains the GHS team with support from English Teacher Anjali (Colors Swathi) and Peon Jaane Miyan? Students and parents understand the importance of Sports in overall growth of children? Inspite of cheap tricks played by Kiriti, GHS wins the Tournamentand saves their Ground.
Tell me about a memorable day in your life.
As per my unforgettable moment was when I was writing my
Inter 2nd year exam that was Sanskrit, There was a jumbling system, I was well prepared and writing confidently, but beside me one boy was there, he was not writing anything and looking around, Suddenly he called me and asked to help,
I am so kind at heart so I said ok and asked him to wait him for half an hour, After half a hour, he called me again, But My paper was not over ad yet to right so much, so I asked him to wait till my paper complete. and I thought I can give my paper to him, He said ok and become silent till I finish the exam, Finally I finished my paper, and gave my answer sheet to him, He wrote everything very fast and gave my paper back, The teacher announced that we have last 10 minutes, and then he asked for objective answer paper, I gave it too, But he said that questions are different from my paper, I was confused and I took his objective paper, checked it and shocked, It’s a telugu subject paper, Then I realize He wrote Sanskrit answers for telugu questions,
I felt very bad for not asking him his subject first, I said my sorry.
My most memorable day in fact embarrassing day for me was during my graduation vacations. me and my sis went to my grandma’s place it was a village, and we had cousins there who are of the same age, one day i planned for a trip to a nearby reservoir on which a bridge was recently constructed, we all went there and having fun there, we were 5 members altogether 3 girls 2 boys. we were playing in the water hopelessly one of my cousin in spite of knowing swimming drowning in the water, suddenly all of us got alerted and tried to save him actually we thought he was pretending but only later we discovered he was serious because the flow is very high, all of us were in panic and suddenly he found a stone inside water he kicked it off and came forward, by god’s grace he was safe.. I won’t forget that forever
My unforgettable day the most unforgettable moment is when i was in coaching institute. On that day was celebration day of institute. My sir conducted one game in which any one can tell about anyone and the condition was all have to speak truth. My sir asked one girl that who is best boy in this institute than she replied about me and gave complete explanation about me. Every one said to me Waho dud ,i was happy.
As per my unforgettable moment was when i was writing my 10th class last exam that was social i came late for that exam and at last every one in the class were writing objective of the paper and i was still writing my answers then at last ten minutes were left to give the paper i did not started the objective beside me one girl had finished her paper and she was ready to give her paper and i asked her she told me the objectives.
Who is your role model and why?
Nara Chandrababu Naidu (born April 20, 1950) is my role model,
He was the chief minister of Andhra Pradesh from 1995 to 2004. He is also the founder of Heritage Foods. As of October 2010, he is leader of the opposition in the Andhra Pradesh state assembly, and the president of Telugu Desam Party (TDP).
Naidu was born in the Naravaripally village of Chittoor district on April 20, 1950. His father N.K. Naidu was an agriculturist and his mother Ammanamma was a housewife. Naidu did his schooling in Chandragiri and attended college at the Sri Venkateswara Arts College, Tirupati. He did his Masters in Economics from the Sri Venkateswara University, Tirupati. He was working towards a Ph.D. degree at the same university, when he took to politics.
N. Chandrababu Naidu is a very truth loving person. Also N. Chandrababu Naidu is of very helping nature. Mr Chandrababu Naidu was instrumental in making Hyderabad one of the IT hubs in the country. A key development for this was when Microsoft chose to set up its first Research Lab outside US in Hyderabad. He modernized administration by computerizing a number of Government Operations and took initiatives for the convenience of public. e.g. all the utility bills and taxes could be paid at a single counter; the written test for a drivers license was computerized. On the rural front he launched so many schemes like Neeru-Meeru Shramadhanam, ‘Janamabhoomi’,a rural infrastructure and employment generation program.
What is your favourite colour? Talk about it.
Yes, My favorite Color is BLUE, I’m relaxed and confident in my choice of the color blue. Because
Blue is a calming and soothing colour. Many religious cultures believe that blue is spiritual and/or keeps away evil. If blue is your favourite colour, you are likely a nurturing person that others look to for spiritual or mental healing. It can be strong and steadfast or light and friendly. Almost everyone likes some shade of the color blue.
Blue is often a sign of intelligence, thus those drawn to blue are often intelligent people. Darker blue symbolizes authority and higher power. It is often associated with those in peaceful higher power, Blue conveys importance and confidence which pair well with the authoritative quality. hence the blue power suit of the corporate world and the blue uniforms of police officers . These words are synonymous with blue or represent various shades of the color blue: azure, baby blue, beryl, cerulean, cobalt, cornflower blue, corporate blue, cyan, indigo, midnight blue, navy, Prussian blue, robin’s egg blue, royal, sapphire, sky blue, slate, steel blue
What will you do if you are not selected today?
I will give my best to in this job and make every effort to perform the given task to me
What do you consider to be the important element of teamwork?
Whether in the workplace or on the football field, or even amongst members of a community, effective teamwork can produce incredible results. However, working successfully as a team is not as easy as it may seem. Effective teamwork certainly does not just happen automatically; it takes a great deal of hard work and compromise. There are a number of factors that must be in place to cohere together as a team and work seamlessly.
Who is your favorite Sports persons and why
Sachin Tendulkar is my favourite player, he is a record-breaking Indian cricketer who is widely regarded as one of the greatest batsmen in the history of cricket. The Master Blaster, The Little Champion, The Bombay Bomber and the Living Legend. The adjectives are not limited to this only because he is also he is Very good at cricket.
Tell me what you did since morning.
Usually I woke up at 6 am, But Today I woke up little early since I have this interview, Went to morning walk to the main road as usual, in return, I brought some goods for home, then I had bath and prayed god for a moment. And I had maggi for breakfast and also a cup of tea, and then I prepared for this interview for half an hour. Then I started my bike, and I came here.
How much salary you are expecting?
I’d appreciate it if you could make me an offer a maximum based on your company norms whatever you have budgeted for this position and we can go from there
As a fresher, I cannot expect much, But I would appreciate if you offer me a maximum based on your company norms.
What do you know about customer care/bpo industry?
Customer service is the provision of service to customers before, during and after a purchase. Customer service is normally an integral part of a company’s customer value proposition.
Business process outsourcing (BPO) is the act of giving a third-party the responsibility of running what would otherwise be an internal system or service. For instance, an insurance company might outsource their claims processing program or a bank might outsource their loan processing system.
If you were a superhero, what would be your super powers, and why?
I think I would prefer to be superheroes like thenali Ramakrishna and beerbal, who doesn’t have superpowers, but who relies on their intelligence and use of the right tools to get the job done.
Who is your best boss? And why?
The Best Boss is the one from whom we can learn Do’s and Don’ts.
What Have You Been Doing Since Your Last Job/Education?
(If you have an employment or education gap on your resume, the interviewer will probably ask this question.)
I worked on several freelance projects, while actively job seeking.
I volunteered for a literacy program that assists disadvantaged children.
My aging parents needed a temporary caregiver and I spent time looking after them.
I spent time being a stay-at-home as mom and volunteering at my daughter’s school.
I took some continuing education classes and seminars.
Why you are fired in your previous company?
A new manager came in and cleaned house in order to bring in members of his old team. That was his right but it cleared my head to envision better opportunities elsewhere.
I was very successful there, But Perhaps I didn’t fully understand my boss’s expectations or why he released me so quickly before I had a chance to prove myself.
I think my competencies were not the right match for my previous employer’s needs but it looks like they’d be a good fit in your organization.
What do like and dislike in your previous job/company?
I enjoyed the people I worked with. It was a friendly and fun atmosphere and I actually enjoyed going into work each morning. I felt the leadership team was great as well. They knew all of their employees on a first name basis and tried to make those personal connections. I also enjoyed that fact that the office tired to do community outreach with local organizations.
One of the reasons I am leaving is that I felt I was not challenged enough at the job. after being there for so many years, I felt I was not able to reach my full potential because of the lack of challenge and there was no room for advancement in the company.
What do you expect from your team leader if you are in a team?
I would like to be able to go my manager if I have an issue or idea and to be able to feel comfortable to expressing my thoughts. I would also expect my team leader to be open and honest with me and to let me know if there is anything I could do to improve upon or do differently in my work.
How Did You Handle Challenges, Explain if you faced any?
During a difficult financial period, I researched the issue and contributed to finding a solution I was able to satisfactorily negotiate repayment schedules with multiple vendors.
A long-term client was about to take their business to a competitor. I met with the customer and was able to change how we handled the accounts on a day-to-day basis, in order to keep the business.
How Many Hours Do You Work? Or You Can Work?
I can work as much hours as necessary to get the job done. However working a lot of hours aren’t necessarily a good thing, I mean I am very productive enough to get the job done in a reasonable amount of time.
Describe a typical work week?
The first thing I do on Monday morning is check my email or data, and then I prioritize my activities for the week, I will focus on work to ensure everything is efficiently organized.
Do you work home with you/Are you ready take work home with you?
When I need to, no problem. I realize the importance of meeting deadlines and getting work done on time.
“Take Over” means?
Take over means acquisition of business of small or failed company by big or successful company to expand its business in way of finance, share capital, or securities or combination of all either friendly or hostilely(Unfriendly/Forcefully).
If u will be the principal of a school what will u can do best for school?
I will make the students perfectly disciplined by love or by strictness and take the necessary action to improve their personal skills and technical skills along with communication skills; I will give importance to extracurricular and fun activities also. I will take the decisions according to the situation by analyzing its advantages and disadvantages. I will concentrate on English language as it is most useful and widely spoken language in the world.
What is the difference of domestic and international call centre?
Domestic Call center is that where we will deal with the clients who are in geographical and political boundary of a nation only (ex: state to state, district to district), while in international we will deal globally with the clients of all around the world.
Can u stay awake in the night and able to work next day?
Yes I can, Many times; I spent sleepless nights whenever I was having exams or an urgent work. I have been chatting, playing on the computer all night many times. I have been repairing something till it’s repaired. Some time I take much tea to avoid asleep, that means I do not go asleep if I have a work, But if I really don’t feel fine next day, I will take at least 5-6 hours sound sleep. That is enough for me recover.
Do you have patience to listen others problems?
Yes I have patience with other, I think it is required every person to survive as man is a social animal, and I do my best level to show my patience and try to solve their problem in my possible ways. However everybody will have certain amount of patience, so, sometimes my patience depends on the person, situation and character. I hate people who love to create such situations what breaks others patience.
You don’t have any experience in call center field? why should I hire u?
I don’t have specific call center experience, yes but I do have a lot of experience in the tasks and have the attributes that make up a good call center worker. I am focused on customer’s having trouble and call us, I can give the best possible solution of my knowledge and experience. I am very helping and friendly natured, If my co-workers need a hand, I am there to offer it if I can help.
Submitted by srinath_ukg
Contact E-Mail: srinath_ukg[@]yahoo.com